Once you click on the Configure menu item, it will display the configuration page as shown in the image below. 



The settings from the configuration page are explained below:


  • Enable: Select this setting to enable the Cancel Order Option plugin on your nopCommerce website store.
  • Allow cancellation if order status is not: Select order status when you won’t allow your customer to cancel their order.
  • Message: A text area where the store owner can write a message when an order contains one shippable product and one non-shippable product (which is downloaded at least once or the gift card is activated). 
  • StoreOwner.Order cancellation message template edit URL: Message template for store owner notification for order cancellation. 
  • Vendor.Order cancellation message template edit URL: Message template for Vendor notification for order cancellation.